Our Mission defines the reason why our practice exists. It is the foundation upon which the rest of our framework is built. Our mission is to provide high quality, holistic primary medical care to the individual their family and surrounding community.
Our Vision goes beyond the mission to communicate to employees and patients what the practice aspires to become. Our vision is to make Harbour Medical Services an ongoing medical service entity which will cater for doctors, staff, and patients of current and future generations.
We will ensure that the resources of Harbour Medical Services will be managed professionally and appropriately for years to come.
Express how we operate as a practice in achieving our vision they are an expression of major concepts that are important to each of us- individually and collectively. Our values are as follows:
We are committed to serving our patients. We take pride in our success and are responsible for our shortcomings. Accountability drives our commitment to quality improvement at Harbour Medical Services.
We are effective in combining communication, medical knowledge and hard work to surpass patient expectations. Patient service is at the heart of what we do and we are dedicated to always look for ways to support our patients more effectively.
This is the goal in all our work. We strive to perform at a level that provides exceptional, outstanding innovative, ethical and quality service. We endeavor to continue our own education and to be actively involved in educating future general practitioners.
Integrity / Ethics
We strive to create a professional work environment that emphasizes personal integrity, ethics, responsibility and accountability.
We honour the diverse experience, gifts, and knowledge that every person brings to Harbour Medical Services.
Respect is deserved, not earned, and is the core of how we deal with each other and those whom we interact.
We recognise that our success is inevitably tied to others and our performance as a team will define us. We look to successfully partner with other health professionals to provide the highest quality service. We are committed to keeping our employees safe in the team framework.
We keep patient perspective, opinions, needs, interests and safety at the centre of every decision that we make.